Volunteer Job Title: Operations Support Specialist (Hybrid)

Location: Wake and Durham Counties, NC (Hybrid: Remote & In-Person)
Position Type: Part-Time Volunteer (Flexible Hours)

 

 

Position Overview

We are seeking detail-oriented, organized volunteers to join our operational backbone. This hybrid role ensures our internal infrastructure, technology, finances, and human resources run flawlessly. You will handle administrative and tech-driven tasks remotely, while assisting with physical inventory, reception, and facilities on-site in Wake and Durham counties.

 

 

Key Responsibilities & Tasks

 

Remote Tasks (Digital & Administrative Operations)

• Data & Systems Management: Input stakeholder records into the CRM, clean up duplicate data, and build weekly reports as a Database Administrator & Data Entry Specialist.

• Tech Support: Help staff troubleshoot software issues and manage internal cloud storage organization as an IT Support Specialist.

• HR & Scheduling: Manage the volunteer pipeline, lead digital orientations, and build weekly shift calendars as a Volunteer Onboarding Coordinator & Shift Scheduler.

• Finance & Compliance: Assist with digital bookkeeping, categorize monthly expense receipts, and audit documentation for grant compliance as a Finance Assistant & Compliance Auditor.

 

In-Person Tasks (Wake & Durham County Sites)

• Front Desk & Intake: Greet visitors, answer phone calls, and route community members to the correct department as an Intake & Reception Coordinator.

• Office & Facility Maintenance: Keep workspaces organized, handle physical inventory checklists, and coordinate with repair vendors as an Office Logistics Assistant & Facility Maintenance Volunteer.

• Supply Chain Logistics: Receive, log, sort, and organize non-monetary assets and physical goods (e.g., equipment, supply drives) as an In-Kind Donations & Supply Chain Coordinator.

 

 

Required Skills & Qualifications

• Proficiency with basic software (e.g., Microsoft Office, Google Workspace, or CRM databases).

• Strong organizational skills and sharp attention to detail.

• Excellent communication skills for both digital collaboration and in-person reception.

• Reliable transportation to travel to site locations in Wake or Durham county for in-person shifts.

• Ability to handle sensitive operational and financial data with strict confidentiality.

 

 

Time Commitment

• Hours: Part-time only (approximately 5 to 10 hours per week).

• Schedule: Highly flexible. Remote tasks can be completed on your own schedule, while in-person shifts will be scheduled in advance during standard business hours.

• Minimum Term: A 3-month commitment is preferred to ensure continuity in our operations.